LOHC Customer Types and Business Models

Published On : August 2026

Customers across the liquid organic hydrogen carriers market span project developers, EPC contractors, industrial gas companies, energy utilities, government-backed programmes, infrastructure investors, chemical producers and terminal operators.

Business models run through technology licensing, engineering solutions, EPC collaboration, equipment supply, integrated hydrogen logistics and operations and maintenance services.

LOHC stands for liquid organic hydrogen carrier, and EPC stands for engineering, procurement and construction, the turnkey project delivery model.

The connection between the two lists is that each customer type is capable of doing different amounts of the work itself.

A provider's business model must therefore match what its customer wants to retain and what it wants to hand over.

An industrial gas company with its own engineering capability wants technology and equipment; a project developer without it wants a delivered chain.

That difference determines everything about the commercial arrangement, including its value, its risk allocation and its duration.

This market's pre-commercial character shapes the commercial arrangements available in a way that is easy to underestimate.

Buyers are cautious because precedent is thin, and providers must frequently accept more risk than a mature market would require of them.

Public funding is present in many projects, which introduces programme requirements alongside commercial ones.

Sales cycles run through feasibility studies, front-end engineering and investment decision before construction begins, which takes years.

This page describes commercial structures factually and provides no procurement, engineering or safety guidance.

Risk allocation between the parties is negotiated harder in this market than in mature ones, precisely because there is less precedent to fall back on.

Project Developers and Infrastructure Investors

Hydrogen project developers originate and develop projects, taking them from concept through to investment decision and construction.

They are the customer type most central to this market, since a project must exist before any technology can be sold into it.

Developers vary enormously in capability, from specialist teams to subsidiaries of major energy companies.

Their common characteristic is that they carry development risk, spending money on projects that may never proceed.

That risk profile makes them cautious buyers, since committing to a technology early narrows options later.

Infrastructure investors provide the capital that carries a project from investment decision through construction.

Their assessment is financial rather than technical, focused on offtake certainty, counterparty quality and downside protection.

Technology risk is something they price rather than assess directly, and they generally require it to be carried by someone else.

That requirement pushes technology risk back onto providers, which is a real commercial burden in a pre-commercial market.

Performance guarantees and availability commitments are how that risk is transferred, and pricing them requires confidence a provider may not have.

Government-backed hydrogen projects sit alongside these groups, with public bodies sponsoring projects that would not otherwise proceed.

Public sponsorship changes the commercial character considerably, introducing programme criteria, reporting obligations and procurement rules.

A large proportion of announced hydrogen projects worldwide have not reached final investment decision, and providers plan on that basis rather than on announced pipelines.

Treating an announced project as a prospect rather than as committed demand is basic commercial discipline in this sector.

EPC Contractors and Industrial Gas Companies

EPC contractors deliver projects on a turnkey basis, taking responsibility for engineering, procurement and construction together.

They are central to how large energy infrastructure is built, and hydrogen projects follow the same pattern as other process plant.

For a technology provider, an EPC contractor is both a customer and a channel, buying technology and specifying it into projects.

EPC collaboration as a business model formalises that relationship, with the provider supplying technology within the contractor's delivery scope.

The arrangement suits providers without construction capability, which describes most technology specialists in this market.

It also gives the contractor a technology position without developing one, which is why these partnerships form readily.

Industrial gas companies occupy a distinctive position, since they already produce, store and distribute hydrogen at commercial scale.

Their existing capability makes them the most sophisticated buyers in this market and the most capable of building alternatives internally.

They participate as customers, as partners and as competitors depending on the project, which complicates the commercial landscape.

Their balance sheets and existing infrastructure can carry projects that technology specialists cannot fund alone.

That capacity makes partnership with them commercially attractive despite the competitive ambiguity it creates.

For a specialist provider, an industrial gas partnership is frequently the fastest route from demonstration to commercial deployment.

Contractor prequalification is a distinct exercise from winning any project, and a provider absent from a contractor's approved technology list cannot be specified.

Utilities, Chemical Producers and Terminal Operators

Energy utilities are attractive counterparties because they are large, creditworthy and accustomed to long-term infrastructure commitments.

Their interest in hydrogen spans generation, network operation and their own decarbonisation obligations.

What they are building for follows from the applications these customers are building for, which differ considerably across generation, network and storage roles.

Utility procurement is generally rigorous and slow, with technical assessment and commercial evaluation both extensive.

That thoroughness is a barrier to entry but produces durable positions once passed.

Chemical producers buy as hydrogen consumers seeking low-carbon supply for processes they already operate.

Their demand is established rather than prospective, which makes them commercially valuable in a market short of committed offtake.

They are also technically capable buyers who assess a hydrogen supply proposal on delivered cost and reliability rather than on technology merit.

Terminal operators own the infrastructure through which any import or export corridor must pass.

Their participation is frequently the practical gate on whether a corridor develops at all, regardless of technology readiness.

Because terminals are shared infrastructure, their commitment tends to follow rather than lead project development.

Securing terminal participation early is nonetheless a meaningful de-risking step for a corridor project, and developers pursue it accordingly.

Offtake agreements from creditworthy counterparties are what convert a project from a proposal into something financeable, which gives these buyers leverage beyond their volume.

Providers frequently find that securing an offtaker matters more to project progress than resolving any technical question.

Technology Licensing and Engineering Solutions

Technology licensing grants a customer the right to use a provider's technology in its own project rather than buying plant from the provider.

The model suits providers whose value is technology rather than manufacturing, which describes most specialists in this market.

It also allows a technology to reach projects the provider could not build itself, which matters when project scale exceeds a specialist's capacity.

Licensing revenue arrives earlier than equipment revenue but is smaller per project, which changes a provider's financial profile.

Royalty arrangements tied to plant capacity or throughput are common, aligning provider revenue with project scale.

Engineering solutions extend beyond licensing into design work performed for a specific project.

The model monetises engineering capability directly rather than only through equipment sales, which suits providers with strong technical teams.

It also embeds the provider in project development early, which is where technology decisions are actually made.

That early involvement is commercially valuable out of proportion to the engineering fees themselves.

Both models require the provider to accept that another party builds and operates the plant, which limits control over how the technology performs in practice.

Reference projects therefore matter enormously, since a poorly executed licensed plant reflects on the technology rather than on its builder.

Providers generally maintain involvement through commissioning for exactly that reason.

Intellectual property protection underpins licensing revenue, and patent position features explicitly among this market's competitive benchmarking dimensions.

Equipment Supply, Integrated Logistics and Service Models

Equipment supply sells plant rather than technology rights, and it is the most conventional arrangement in this market.

It gives the provider control over what is delivered and generates revenue proportional to project scale.

It also requires manufacturing capability or supply chain management that a pure technology developer may not hold.

Integrated hydrogen logistics is the most complete model, with the provider delivering hydrogen rather than the means to move it.

Under this arrangement the customer buys an outcome, and the provider carries the technology, operating and availability risk.

That risk transfer is exactly what many buyers want in a pre-commercial market, and it is why integrated infrastructure is the fastest-growing category.

It is also demanding for providers, requiring capital, operating capability and confidence in performance that few possess.

Operations and maintenance services attach to plant already deployed, generating revenue independent of new project awards.

That independence is valuable in a market where project awards are episodic and unpredictable.

Service revenue also builds over time as an installed base accumulates, which gradually stabilises a provider's financial profile.

Which models a provider can offer depends on its capability and capital, and it is a clear difference between the providers operating these models.

Most providers operate several models simultaneously, matching the arrangement to what each customer wants to retain.

Working capital demands differ sharply between these models, and a provider moving from licensing toward integrated delivery needs capital its earlier model never required


Frequently Asked Questions

A developer originates and develops projects from concept through investment decision to construction, carrying development risk on projects that may never proceed. That risk profile makes developers cautious buyers, since committing to a technology early narrows later options.

Licensing grants a customer the right to use a provider's technology in its own project rather than buying plant from the provider. It allows a technology to reach projects the provider could not build itself, with revenue arriving earlier but smaller per project.

An EPC contractor delivers the project on a turnkey basis, taking responsibility for engineering, procurement and construction together. For a technology provider it is both a customer and a channel, buying technology and specifying it into projects.

Cycles run through feasibility studies, front-end engineering and final investment decision before construction begins, which takes years. Much of that period involves work on projects that ultimately do not proceed.